Buying
Memofix Guarantee: How the 60-Day Refund Works
Memofix is backed by a 60-day money-back guarantee, counted from the purchase date.
Call +1 (302) 200-3480 with the order ID from your order email, then mail the bottles back at your own cost. Your refund is sent 3 to 5 business days after the return is credited.
The guarantee applies when you order through this site.
The promise
What is the Memofix money-back guarantee?
It is a 60-day window to ask for your money back on a Memofix order. The count starts on the day you buy.
If the sales page shows a longer window when you order, that longer window is yours. Take a screenshot of it on the day you buy, so you have proof.
The claim is made by phone at +1 (302) 200-3480. The desk that picks up is the BuyGoods order desk, and it can pull up your order while you are on the line.
The guarantee is a purchase policy. It limits what you risk on a trial. It does not predict how Memofix will work for you.
The terms
What are the Memofix guarantee terms?
The terms fit in one short table. The window lasts 60 days, you claim it by phone, and you pay to mail the bottles back.
| Length | 60 days from the purchase date |
|---|---|
| Longer window | Applies if the sales page prints one when you buy |
| How to claim | Phone call to +1 (302) 200-3480 |
| What to have | Your order ID and the order email |
| Return address | 880 Third Avenue, Floor 13, New York, NY 10022, USA |
| Inside the return | Full name, email and order ID |
| Return postage | Buyer pays return shipping. Use a tracked service. |
| Refund timing | 3-5 business days after the returned bottles are credited, then 5-10 days for your card issuer to post it |
| Orders covered | Orders placed through gomemofix.com order buttons |
At a glance
What numbers define the Memofix guarantee?
Claiming
How do you claim the Memofix guarantee?
Call the order desk inside the 60 days and give your order ID. The desk tells you what to send and confirms the return address.
Find the order email
It holds the order ID and the purchase date. Both matter for the claim.
Call before day 60
Ring +1 (302) 200-3480. Say you want to use the money-back guarantee and read out the ID.
Follow the return steps
Mail the bottles with a tracked service. The refund policy lists each step in order.
Write down the date, the time and the name of the person you spoke to. If anything is unclear later, those notes save a second call.
Limits
What does the Memofix guarantee not promise?
It does not promise better memory, focus or any other result. It only promises a way to get your money back on the terms above.
The sales page uses phrases like "Improved memory and better concentration". Those are the seller's words, not a finding from a test of Memofix. No trial of the product itself exists. The guarantee exists partly because of that: it lets you judge for yourself at low cost.
There is also a timing gap. The bacopa studies that showed small gains ran for 12 weeks (Kongkeaw et al., 2014). A 60-day window closes weeks before that point. Plan with that in mind.
If memory problems get in the way of daily life, see a doctor. Sleep, thyroid problems, low B12 and some medicines can all play a part (NIA, Memory problems).
Planning
How should you plan your 60 days with Memofix?
Put the end date on your calendar the day you order, then check in with yourself at set points. That way the decision is made before the window closes, not after.
- Day of purchase
Save the order email. Mark day 60 and a reminder at day 50.
- First week
Settle into the label routine: 2 capsules with water, 20-30 minutes before a meal. The how to use guide has tips.
- Around day 30
Note how the routine is going and any side effects. Stop and ask a doctor if something feels wrong.
- Day 50
Decide. If you want a refund, call now so there is time to talk it through.
- Day 60
The window closes. A claim needs to be made by this date.
Coverage
Which Memofix orders does the guarantee cover?
It covers orders placed through the order buttons on gomemofix.com. Those orders carry an ID the order desk can find.
Bottles bought from a marketplace, a store or an unknown website are a different matter. The desk we name has no record of them, and their refund terms belong to whoever sold them. The where to buy guide explains why the order route matters.
Every pack size gets the same 60 days. A 6-bottle order does not get a longer window, and a 2-bottle order does not get a shorter one.
Edge cases
What happens if you miss the Memofix 60-day window?
A claim made after day 60 falls outside the written terms. The terms supplied to us give no promise past that date, so aim to call well before it.
A few situations come up often. Each one has a simple next step.
- You lost the order email. Call anyway and ask the desk to look up the order by your name and email.
- You are near day 60 and still unsure. Call before the window closes. A claim opened on day 59 is inside the window. One opened on day 61 is not.
- You stopped taking it early because of a side effect. Stop, speak to a doctor if needed, then call the desk. Our side effects guide lists what to watch for.
- The bottle arrived damaged. That is a delivery problem, not a guarantee claim. Call the desk right away with photos.
The badge
What does the Memofix guarantee badge mean?
The badge stands for the 60-day money-back policy and nothing more. Like the other brand badges, it describes a policy or feature. It is not an award or an outside endorsement.
What it does mean
- You can ask for your money back within 60 days of purchase.
- A phone desk that can see orders handles the claim.
- Terms are written down: address, timing and who pays postage.
What it does not mean
- That Memofix will work for you.
- That a lab or regulator has checked the product.
- That return postage is paid for you.
Each of the ten brand badges gets a plain explanation on the testing and quality page.
Contacts
Who handles a Memofix guarantee claim?
The order desk handles every claim, at +1 (302) 200-3480. Our website inbox is for site questions only and cannot open or check a claim.
Orders, tracking and refunds
+1 (302) 200-3480
[email protected]
BuyGoods order desk. This desk can see your order. Have your order ID ready.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Office (New York)
10 East 40th Street, Floor 17
New York, NY 10016
Mail only. No walk-in sales.
Returns (New York)
880 Third Avenue, Floor 13
New York, NY 10022
Include your full name, email and order ID. Buyer pays return shipping. Use a tracked service.
The bottle label also prints the distributor: Memofix, Pinellas Park, FL 33781, 888-338-0317. For orders placed through this site, use the order desk above.
FAQ
Memofix guarantee FAQ
How long is the Memofix guarantee?
60 days from the date you buy. If the sales page prints a longer window on that day, the longer one applies.
Can I claim by email?
Claims go by phone to +1 (302) 200-3480. You can follow up in writing at [email protected] with your order ID.
Does the window start at delivery?
No. It starts on the purchase date, so days in the mail count toward the 60.
Who pays to send the bottles back?
You do. Use a tracked service and keep the receipt.
When will the money reach my card?
The refund is issued 3-5 business days after the return is credited. Your card issuer then takes 5-10 days to post it.
Does the guarantee cover bottles from a marketplace?
The order desk only sees orders placed through gomemofix.com. A marketplace seller sets its own terms.
Keep reading
More about Memofix
Refund policy
Step-by-step Memofix returns: the call, the package, the address and how long the refund takes.
Read more
Pricing
The 2, 3 and 6-bottle packs, how long each lasts, and a simple way to check the cost per day at checkout.
Read more
Contact
Which Memofix desk to call or email: the order line for purchases and refunds, the website inbox for pages and press.
Read moreUSA Authorized Memofix Retailer
Ready to try Memofix with the 60-day guarantee?
Order through the authorized retailer's page so your order ID is on file with the refund desk. Two capsules a day; the 2-bottle pack covers the whole 60-day window.
Questions before you buy? Call +1 (302) 200-3480. 60-day money-back guarantee, return shipping paid by the buyer.
