Legal
Memofix Privacy Policy: What Gomemofix Collects and Why
Gomemofix collects only what it needs: the messages you send us, basic server logs, and the order details the order desk uses to ship and refund. Card numbers go to the payment processor, not to gomemofix.com. We never sell personal data. To ask for a copy, a correction or deletion, email [email protected].
Summary
What does the Memofix privacy policy cover?
The policy covers gomemofix.com and the order desk that serves people who buy Memofix through it. It explains what personal data we collect, how we use it and what choices you have.
Gomemofix is the USA Authorized Memofix Retailer. We are not the manufacturer. Effective date: September 24, 2026.
- We collect the least data we need to answer you and fill orders.
- We do not sell, rent or trade personal data.
- Card details are handled by the payment processor at checkout.
- You can ask to see, fix or delete your data at any time.
Who we are
Who is responsible for personal data on gomemofix.com?
Gomemofix is responsible for data collected on gomemofix.com. The order desk is responsible for the order details you enter at checkout.
| Website operator | Gomemofix, USA Authorized Memofix Retailer |
|---|---|
| Website privacy contact | [email protected] (Mon-Fri 9am-5pm ET) |
| Order desk | +1 (302) 200-3480 and [email protected] |
| Mailing address | 10 East 40th Street, Floor 17, New York, NY 10016, USA |
| Policy effective date | September 24, 2026 |
The distributor printed on the bottle label, Memofix, Pinellas Park, FL 33781, is a separate business. It does not receive data from gomemofix.com through this site.
What we collect
What personal data does Gomemofix collect?
We collect three kinds of data: what you send us, what the order process needs, and basic technical logs. We do not ask for health information, and you should not send it.
| Data | When | Why |
|---|---|---|
| Name and email | You email the website inbox | To reply to you |
| Name, address, phone, email | You order at checkout | To ship, track and refund your order |
| Order ID and items | You order or ask for a refund | To match returns and honor the guarantee |
| IP address, browser type, pages viewed | You visit the site | Security and fixing errors |
| Card number | You pay at checkout | Handled by the payment processor, never stored by us |
Payments
How are Memofix payments and card details handled?
Payments happen on a secure checkout page run by the order desk and its payment processor. Gomemofix never sees or stores your full card number.
The order page is on a different web address from gomemofix.com. Its own privacy terms apply to the data you type there. Read them before you pay.
No one from Gomemofix or the order desk will ask for your full card number by email. If a message asks for one, do not reply. Call +1 (302) 200-3480 to check.
Use and sharing
How is your data used and who is it shared with?
We use your data only to answer you, fill your order and keep the site safe. We share it only with the people who need it for those jobs.
The order desk
Handles payment, shipping, tracking and refunds. It needs your order details to do that.
Service providers
Web hosting, email and shipping carriers. They may use your data only to provide their service.
Legal requests
We share data if the law requires it, or to stop fraud or protect people's safety.
We do not sell personal data, and we do not share it for other companies' advertising. We send no marketing email unless you ask for it.
Refunds
What data is used when you claim a Memofix refund?
A refund claim uses the order details you already gave at checkout. The order desk matches your order ID, the returned bottles and the card you paid with.
When you mail a return, you add your full name, email and order ID to the package. That slip goes to the returns address only, so the desk can credit the right order.
The tracking number from your carrier also helps. It shows when the package arrived, which starts the refund clock of 3-5 business days after the returned bottles are credited, then 5-10 days for your card issuer to post it.
Cookies
Does gomemofix.com use cookies or tracking?
The website itself sets no advertising or tracking cookies. Its only script runs menus and small page features, and it does not follow you to other sites.
Our web host keeps standard server logs. These hold an IP address, the time of a visit and the page asked for. We use them to spot attacks and broken links.
When you click an order button, you leave gomemofix.com. The order page may set cookies to run the cart and record that you came from our site. That record is how the site earns money on a sale.
You can block or clear cookies in your browser settings. Checkout may not work if you block them all.
Your rights
How do you ask to see, correct or delete your data?
Email [email protected] with your request. We aim to reply within 30 days, and there is no charge.
Send the request
Say whether you want a copy, a correction or deletion. Use the email address we have on file.
Confirm it is you
We may ask one or two questions so no one else gets your data.
Get a reply
We tell you what we did. For order records, we pass your request to the order desk.
Some records must be kept for tax, fraud or refund reasons, even after a deletion request. We will tell you if that applies. California residents may use these same steps for rights under state law. We do not sell data, so there is nothing to opt out of.
Storage
How long is data kept and how is it protected?
We keep data only as long as we need it. Emails to the website inbox are kept for up to two years. Server logs are kept for about 90 days.
Order records are kept by the order desk for as long as tax and refund rules require. That period is usually longer than for website email.
The site uses HTTPS. Access to the inbox is limited to the staff who answer it. No system is perfectly safe, so we also ask you to keep your order email and passwords private.
Children and changes
How does the Memofix privacy policy handle children and changes?
The site is meant for adults. Memofix is labeled for adults 18 and older, and we do not knowingly collect data from children under 13. If a child has sent us data, email us and we will delete it.
If we change the policy, we update the date at the top and post the new version. Big changes will be shown near the top of the site for 30 days.
For health questions about Memofix, see the disclaimer. For how orders and refunds work, see the terms and conditions and the refund policy. All ways to reach us are on the contact page.
Where data is stored
Where is Memofix order and website data stored?
Data is stored on servers in the United States. If you visit from another country, your data travels to the U.S. and is handled under U.S. law.
Memofix is sold for U.S. buyers through this site. If you live elsewhere, check your local rules on supplements before you order.
Questions about this policy go to [email protected]. You can also write to us at 10 East 40th Street, Floor 17, New York, NY 10016, USA. Please put "Privacy" in the subject line so the message reaches the right person fast.
FAQ
Memofix privacy FAQ
Does Gomemofix sell my data?
No. We do not sell, rent or trade personal data.
Can the website inbox see my order?
No. Only the order desk can see orders. Call +1 (302) 200-3480 for order questions.
Does gomemofix.com store my card number?
No. Cards are handled by the payment processor on the secure checkout page.
How do I delete my data?
Email [email protected] from the address we have on file and ask for deletion. We aim to reply within 30 days.
Why does the order page use cookies?
To run the cart and to record that you came from our site, which is how we earn money on a sale.
Do you collect health information?
No. Please do not send health details by email. Talk to your doctor about health questions.
Keep reading
More about Memofix
Terms & conditions
The rules for ordering Memofix, refunds, product use and site content, in plain words.
Read more
Disclaimer
The FDA statement, the retailer disclosure, why no reviews appear, and the full precautions list.
Read moreContact
Which Memofix desk to call or email: the order line for purchases and refunds, the website inbox for pages and press.
Read moreUSA Authorized Memofix Retailer
Ready to try Memofix with the 60-day guarantee?
Order through the authorized retailer's page so your order ID is on file with the refund desk. Two capsules a day; the 2-bottle pack covers the whole 60-day window.
Questions before you buy? Call +1 (302) 200-3480. 60-day money-back guarantee, return shipping paid by the buyer.
