Buying
Memofix Shipping: How Orders Ship and How to Track Them
Memofix orders ship from the U.S. unless the sales page says otherwise. The shipping cost for your pack shows on the order page before you pay. Tracking comes in your order email. No fixed delivery time was supplied to us. For address changes, late boxes or damage, call the order desk at +1 (302) 200-3480 with your order ID.
Shipping
How does Memofix ship?
Memofix ships from the United States after you order on the secure order page. The tracking number comes to the email address you enter at checkout.
The order page lists the shipping cost for your pack before you pay. We do not print a shipping price, because none was supplied to us and rates can change.
The sales page may name a different origin or method on the day you buy. If it does, what it says for your order is what applies.
Every question about a box in transit goes to the order desk at +1 (302) 200-3480. That desk holds your order record. Our website inbox does not.
The facts
What do we know about Memofix shipping?
We know where orders ship from, where tracking goes and who handles problems. We were not given delivery times, carrier names or a list of countries.
| Ships from | The U.S., unless the sales page names another origin |
|---|---|
| Shipping cost | Shown on the order page before payment |
| Tracking | In your order email |
| Delivery time | Not published |
| Carrier | Not published |
| Countries served | Not published |
| Address changes and delivery problems | Order desk, +1 (302) 200-3480 |
| Sales and order email | [email protected] |
Outside the U.S.? Ask the order desk whether it ships to you before you order.
Order to door
What happens after you place a Memofix order?
An order email comes first, then tracking once the box ships, then the box itself. Each step below is a point where you can check that things are on course.
- Right after checkout
The order email arrives with your order ID. If it does not show up, check spam, then call the desk.
- When the box ships
A tracking number is sent to the same email. Save it next to the order ID.
- In transit
Follow the tracking link to see where the box is. Delays show up there first.
- On delivery day
Bring the box inside soon. The bottles should not sit in a hot mailbox or a wet porch.
- Before the first dose
Count the bottles, check each seal and read the label. The arrival checklist below covers it.
Tracking
How do you track a Memofix order?
Open the shipping email and follow the tracking link or number in it. If you cannot find that email, the order desk can look up the tracking for you.
Search your inbox
Look for the order email and a later shipping email. Search for "Memofix" or your order ID, and check spam or promotions folders.
Open the tracking link
It shows the latest scan and the expected delivery date from the carrier.
Call if it stalls
If tracking stops moving, call +1 (302) 200-3480 with your order ID. Ask the desk to check the shipment for you.
Address change
Can you change a Memofix shipping address?
Call +1 (302) 200-3480 with your order ID and the corrected address. Once a box has left, the desk may not be able to redirect it.
On arrival
What should you check when Memofix arrives?
Check the bottle count, the seals and the label before you take a capsule. It takes two minutes and gives you a clear record if anything is wrong.
Bottles match the pack
A 2-bottle order holds two bottles, a 3-bottle order three, a 6-bottle order six. Each is marked 60 Capsules.
Every seal is whole
Look under each cap. The label says not to use the product if the safety seal is damaged or missing.
The label reads right
Deep plum label, the MemoFix name and "Extra Strong Formula". Our where to buy guide lists six checks for a genuine bottle.
Something is off
Take photos of the box and bottles. Keep all packing. Then call the desk with your order ID.
In the box
What comes in a Memofix shipment?
A Memofix box holds the bottles in your pack and nothing else we were told about. Each bottle carries 60 capsules, which is a 30-day supply at the label dose.
The capsules are plant cellulose shells. Each 2-capsule serving lists five ingredients with amounts, 1,030 mg in all. The how to use guide covers the daily routine: two capsules with a glass of water, 20-30 minutes before a meal.
No printed extras, samples or add-ons were listed for any pack. If your box holds something you did not order, call the desk before you open it.
Problems
What if a Memofix box is late, lost or damaged?
Call the order desk with your order ID in all three cases. Have your tracking number and any photos ready so the desk can act on the first call.
Late
Check the tracking page first. If no new scan appears for several days, call and ask the desk to trace the box.
Marked delivered, not found
Check with neighbors and any front desk or mailroom. Then call the desk with the tracking number.
Damaged
Photograph the box and any cracked bottle or broken seal. Do not use a bottle with a damaged seal.
Storage
How should you store Memofix once it arrives?
Store it in a cool, dry place, as the label asks. The label adds: "Keep away from heat, light, and humidity to preserve freshness."
A kitchen cupboard away from the stove or a bedroom drawer works well. A bathroom shelf is a poor spot, since shower steam raises the humidity. A car glove box in summer is worse.
Keep the bottles you are not using yet sealed. Open one at a time. The label also says to keep the product out of the reach of children.
Who to ask
Who answers Memofix shipping questions?
The order desk answers them, by phone or by the sales email. Our website team can fix a typo on the site but cannot see or change an order.
| Question | Who to contact | Have ready |
|---|---|---|
| Where is my box? | Order desk, +1 (302) 200-3480 | Order ID, tracking number |
| Wrong or old address | Order desk, +1 (302) 200-3480 | Order ID, new address |
| Broken seal or damaged bottle | Order desk, +1 (302) 200-3480 | Order ID, photos |
| Written follow-up on an order | [email protected] | Order ID in the subject line |
| A mistake on this website | [email protected] | The page address |
All contact details are on the Memofix contact page.
Timing
Does shipping time count against the Memofix guarantee?
Yes. The 60-day window starts on the date of purchase, not the day the box arrives. Days spent in transit come out of the window.
So start the capsules soon after delivery, and mark the end date on a calendar the day you order. If a return is needed, you pay the return postage and should use a tracked service. The Memofix refund policy walks through each step, and the guarantee guide covers the terms.
Write the order date down, not the delivery date. That is the day the 60-day count begins.
FAQ
Memofix shipping FAQ
Where does Memofix ship from?
From the U.S. The sales page would name any other origin for your order.
How much is shipping?
The order page shows the shipping cost for your pack before you pay. No shipping rate was supplied to us, so we do not print one.
How long does delivery take?
No delivery time was supplied to us. Your tracking link shows the carrier's expected date once the box ships.
Where is my tracking number?
It comes by email to the address you entered at checkout. If you cannot find it, call +1 (302) 200-3480 with your order ID.
Can I email the website about my shipment?
The website inbox cannot see orders. Use the order desk at +1 (302) 200-3480 or [email protected].
Do you ship outside the U.S.?
A list of countries was not supplied to us. Ask the order desk before you place an order from abroad.
Keep reading
More about Memofix
Refund policy
Step-by-step Memofix returns: the call, the package, the address and how long the refund takes.
Read moreWhere to buy
The authorized way to order Memofix, why marketplace listings are a gamble, and six checks for a genuine bottle.
Read more
Pricing
The 2, 3 and 6-bottle packs, how long each lasts, and a simple way to check the cost per day at checkout.
Read moreUSA Authorized Memofix Retailer
Ready to try Memofix with the 60-day guarantee?
Order through the authorized retailer's page so your order ID is on file with the refund desk. Two capsules a day; the 2-bottle pack covers the whole 60-day window.
Questions before you buy? Call +1 (302) 200-3480. 60-day money-back guarantee, return shipping paid by the buyer.
